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Covid safe requirements
What our customers
- Jennifer Cobb
- Emily Weaver
- Halle Warner
Need Help? We've got you covered!
How do I place an order?
What information do I need to provide to make an order?
- Your shipping, order information & billing address.
- Phone number & email address for order confirmation and invoice.
- Payment method – please provide a credit card number to complete your order.
Should I expect delays when ordering?
With the help of extensive contingency planning, our supply operations have recovered well. At the moment we can deliver all products within the communicated lead times.
What are your shipping & handling charges?
When will my order ship?
How can I pay for my order?
What is your refund policy?
We guarantee that at the time of shipment that your product is free from defects in materials and workmanship, and that it will meet the specific requirements detailed on the lot-specific datasheet provided with the product. Should you have a technical issue with a product, please contact our technical support services.
My product was damaged upon arrival. What should I do?
Malfunction and/or breakage/damage resulting from any external factors after delivery of product is covered under our terms of warranty. Please notify us within 24 hours of receiving the goods. After this period or if the product was not stored as directed on the datasheet, we are unable to honor a warranty claim.